Frequently Asked Questions
Here are answers to our most frequently asked questions. If you still need help, fill out the contact form below.
More FAQYes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, you do not need a plumber or certified installer. Everything you need for installation is in the box.
Contact our support team
Our customer support is available Monday to Friday: 09.00 - 17.00.
Average answer time: 24-48h